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Support Center

We're here to help! Get in touch with our support team for assistance with any questions or issues you may have.

Email: ideaug2@gmail.com
Phone: +256 702 931 062

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Find answers to common questions about our support services.

How can I contact support?

You can reach us by phone at +256 702 931 062, via email at ideaug2@gmail.com, through our contact form, or by visiting our office in Kampala, Uganda.

What are your support hours?

Our phone support at +256 702 931 062 is available during business hours, and our email support is available 24/7 with responses within 24 hours.

How do I report a technical issue?

Please use our contact form and select "Technical Issue" as the category. Include as much detail as possible about the problem.

Can I schedule a meeting?

Yes! Send us an email at ideaug2@gmail.com with your preferred time and we'll get back to you to schedule a meeting.

What information should I include in my support request?

Please include your name, email, a clear description of the issue, and any relevant screenshots or error messages.

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